The service provided to my wife and myself by DMWS was superb. In my 30-year career, I have never experienced such top quality welfare support. Nothing was too challenging, the commitment exemplary
Major General Deakin OBE CBE
Our specialist knowledge, rooted in operational experience, means that DMWS welfare staff have a deep understanding of working with Armed Forces personnel and their families, as well as with veterans, and other uniformed services including the blue light services, NHS staff and The Merchant Navy.
Our professional staff are experts in their field, drawn from a variety of backgrounds including healthcare, social work and counselling. Some are veterans of the Armed Forces and the Police as well as military spouses. They deliver a high quality welfare service, often dealing with highly complex cases in pressured circumstances. They are our most valuable asset.
For our welfare staff to deliver the best service, we need to look after them. We actively encourage staff development both personally and professionally. DMWS Welfare Staff all gain a Level 3 Diploma in Welfare Studies accredited by the Institute of Welfare and are qualified in Mental Health First Aid.
