Satisfaction Survey

Our aim is to provide you with the best possible service. To help us achieve this we would be grateful if you could take a few moments to complete this survey.

About you

Gender*MaleFemalePrefer not to say
Age*
Occupation (or former occupation)*
Location (where did you receive support)?*

About our service

Did DMWS emotional support have a positive effect on your wellbeing?*YesNoN/A

Overall, how do you rate the service you received from DMWS?*ExcellentGoodFairPoor

Did DMWS help to improve your discharge from hospital?*YesNoN/A

Did DMWS support enable you to attend medical or other appointments?*YesNoN/A

Did DMWS help to get you the support or treatment you received?*YesNoN/A

In a few words, please tell us about the impact DMWS had on your situation.*

To what extent do you think your Healthcare Professionals (e.g. doctors and nurses) understood any special issues resulting from your occupation or former occupation?*Very WellFairly WellNot Well

In your view, how well did DMWS help the healthcare professionals to understand any special issues resulting from your occupation or former occupation?*Very WellFairly WellNot Well

Our Welfare Officers

How do you rate the Welfare Officer(s) who supported you:

Their knowledge*ExcellentGoodFairPoor

Their sympathy and compassion?*ExcellentGoodFairPoor

Their being effective and responsive?*ExcellentGoodFairPoor

Their ability to establish a rapport or good relationship with you?*ExcellentGoodFairPoor

Their ability to identify and help to address your needs?*ExcellentGoodFairPoor

Optional

This survey is anonymous, but if you are happy to share your story to help DMWS publicise the work we do, or if you would consider fundraising for us, please provide us with your contact details below.

Name

Phone number

Email address

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Latest tweet

Happy #InternationalWomensDay2020 ! Our female welfare officers & staff continually achieve amazing things at #DMWS… https://t.co/0YWCuwOMzx
8^thMarch, 2020 @thedmws
Don't go through the worry of illness or injury #alone. We're here to #help. If you or a family member are a milita… https://t.co/xwBAR8d9og
5^thMarch, 2020 @thedmws
Congratulations Kath Ryan 'The Cake Lady' from all of us at #DMWS! Our welfare officers & staff have enjoyed your d… https://t.co/E4WXTekiD9
4^thMarch, 2020 @thedmws

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About Us
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Contact us

The St John and Red Cross Defence Medical Welfare Service (known as DMWS) is a registered charity in England and Wales (1087210) and in Scotland (SC045460)

Registered Office: The Old Stables, Redenham Park, Andover, SP11 9AQ
Phone: 01264 774 000 | Email: info@dmws.org.uk