If you are a frontline worker and need someone to talk to, DMWS can help. We provide independent and confidential support with issues such as healthcare treatment, general wellbeing, stress and anxiety, mental health, substance misuse, financial worries, housing or homelessness concerns and employment challenges.

Support is available to Tri-Service Serving Personnel, Reservists, Veterans and Families/Carers as well as The Merchant Navy.

Call us: 0800 999 3697

Our National Response Service is UK-wide and available Monday-Friday 9am-5pm.

Email us:

One of our Welfare Team will be in touch as soon as possible.

If you are in crisis or need out of hours support please call 999 or the Samaritans at 116 123.


Contact form

You can also get in touch using the contact form below and your enquiry will be passed to the relevant team.

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    We aim to give the best possible support to our beneficiaries. If you would like to provide feedback about our service, please complete the Satisfaction Survey or contact us at

    DMWS Headquarters

    Telephone: 01264 774 000

    Opening Hours

    Monday 09:00am – 5:00pm

    Tuesday 09:00am – 5:00pm

    Wednesday 09:00am – 5:00pm

    Thursday 09:00am – 5:00pm

    Friday 09:00am – 5:00pm

    Saturday – CLOSED

    Sunday – CLOSED

    DMWS offices are also closed on Bank Holidays

    DMWS, The Old Stables, Redenham Park, Andover, Hampshire, SP11 9AQ