If you are a frontline worker and need someone to talk to, DMWS can help.

We provide support to Tri-Service Serving Personnel, Reservists, Veterans and their families/carers as well as The Merchant Navy across the UK. We also support NHS staff supporting Armed Forces Community patients.

Our support is independent and confidential. We can help with issues such as healthcare treatment, general wellbeing, stress and anxiety, mental health, substance misuse, financial worries, housing or homelessness concerns and employment challenges.


Call us: 0800 999 3697

Our helpline is free to call and available Monday-Friday 9am-5pm. Please note this is not an emergency line. To find out more about the service, please visit this page.

Email us: referrals@dmws.org.uk

One of our Welfare Team will be in touch as soon as possible.

General enquiries

For general enquiries, please fill out the contact form below and your enquiry will be passed to the relevant team.

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    We aim to give the best possible support to our beneficiaries. If you would like to provide feedback about our service, please complete the Satisfaction Survey or contact us at feedback@dmws.org.uk

    DMWS Headquarters

    Telephone: 01264 774 000
    Email: info@dmws.org.uk

    Opening Hours

    Monday 09:00am – 5:00pm

    Tuesday 09:00am – 5:00pm

    Wednesday 09:00am – 5:00pm

    Thursday 09:00am – 5:00pm

    Friday 09:00am – 5:00pm

    Saturday – CLOSED

    Sunday – CLOSED

    DMWS offices are also closed on Bank Holidays

    DMWS, The Old Stables, Redenham Park, Andover, Hampshire, SP11 9AQ