Blind Army Veteran
Blind Royal Scots veteran given independence and able to visit friends thanks to help from DMWS
We can reduce a persons isolation and improve their well-being and quality of life by unlocking the solutions for them. The healthcare pathway can be difficult to navigate and that is where DMWS can make a significant difference and also save the NHS money.Robert Reid, DMWS Regional Manager, Scotland and the borders
A Service User (SU) was referred to DMWS by Scottish War Blinded to assist with access to GP & hospital appointments. He is an Army veteran (Royal Scots) who has previously had several strokes that have resulted in poor health, mobility and poor eyesight – also meaning he cannot drive. This combination of issues has restricted his activity and ability to visit friends and family leading to social isolation.
SU has since been registered as blind with SWB and is receiving care from a social worker and is visited once a week by a cleaner.
SU currently lives in a second-floor flat which has restricted opportunities to leave the house. SU has viewed and accepted a ground floor flat with outdoor area and is hoping to move into a new flat in the near future. Our Welfare Officer (WO) visited SU to discuss our services and how we could help him. Our DMWS WO liaised with Legion Scotland who was already working with SU. In collaboration, our WO helped to arrange assistance with the move into new flat and additional services that could be helpful to SU in the future.
SU wishes to maintain his independence for as long as possible and our WO will continue to provide support and contact to improve mental well-being, confidence and issues with loneliness. As social isolation restrictions relax our WO will also investigate local groups to provide further opportunities to socialise
- Improvement in SU’s mental state. He now felt positive and hopeful about the future.
- Improved housing: SU will be able to stay at home and be able to leave the house with ease
- Improvement of SU’s independence and overall wellbeing
- Maximise network of local support