The case studies below illustrate the difference we make to service users and health care providers:
After the officer sustained life changing injuries support was given to him and his family. Practical help on house adaptation meant the officer was able to get home sooner than anticipated, which accelerated his recovery and led to an earlier return to work.
Support to the spouse of a British soldier based overseas during a high-risk pregnancy. DMWS liaised between hospital staff and patient to explain cultural differences and managed expectations in order to reduce any misunderstanding and potential conflict.
DMWS supported a soldier who was flown back from a conflict area with life threatening injuries. As the patient recovered he was visited daily, given assistance to address his concerns about his future in the military and was informed about the rehabilitation process.
Support to 92 year old veteran with dementia who was in hospital with unexplained hip pain. By spending time speaking with the veteran, the DMWS Welfare Officer established he had sustained an injury during the war. This insight helped with getting an accurate diagnosis.