What we do

We are an independent charity providing medical welfare to the armed forces, veterans, NHS staff, emergency services, The Merchant Navy and their immediate family when they are receiving treatment in hospital. Our practical and emotional support ensures that no one goes through the worry of illness or injury alone.

 

Our Values

We take our commitment to service users, and our staff extremely seriously. Here are the values that we work to, to ensure that we deliver our service to the highest possible standard.

Commitment

We are passionately committed in heart and mind to the people we support,  delivering our service whenever and wherever they happen to be.

Integrity

We act with integrity, consistency, and honesty in all that we do.

 

People

We support each other. We trust, encourage and develop our staff, because we know that it’s our people who make us what we are.

Working Together

We work collaboratively together and with others to provide the best possible service to the people we support

We work in line with the Quality Management System and its processes in accordance with the requirements of the ISO 9001 Standard.

Success Stories

Our success stories illustrate the difference we make to our service users, their family members and healthcare providers.

Impact Reports

Take a look at our latest impact reports and find out how we make a difference to the patients and organisations who use our service.

Who we support

Find out who we support at DMWS

OUR HISTORY

Since we began in 1943, we have helped millions of people, some with physical problems, and many with mental and emotional issues, often in their hour of greatest need.  We are the only medical welfare service to deploy to every major conflict since World War 2 working alongside medical staff in field hospitals. We are continuing to work throughout the Covid-19 pandemic with our staff remaining ever-present, ensuring the best care for our service users.

Take an indepth look at our history