You will be responsible for providing a world class, responsive medical welfare service to service users and their families, by delivering superb practical and emotional support. This position will be based at the Robert Jones and Agnes Hunt Orthopaedic Hospital. 


As a DMWS Welfare Officer you will be working with both serving and veteran personnel on a medical pathway primarily in the secondary healthcare. Your role will be to help individuals and families from the entire military community with a particular focus on hard-to-reach veterans their families and carers. Many veterans are unaware of the help available through the Armed Forces Covenant, and some find it difficult to ask for help.


 


Benefits




– Annual Leave: We give employees 30 days a year annual leave plus public holiday (pro-rata’d for part time employees).

– Pension: Auto enrolment onto DMWS workplace pension scheme- Subject to eligibility. You will make a minimum contribution of 5% which DMWS will match. Contributions will be matched up to 6% by DMWS.

– Death in Service Scheme: Three times your annual salary to nominated beneficiaries – subject to eligibility.

– Flexible Working: All flexible working requests are considered – many of our staff work flexible hours and work wholly, or partly from home.

– Smart Health: Access to a 24/7 virtual GP service, with a counselling service and on-line help and support around health and well-being matters.

– Work-based Parking/Mileage: For those who pay to park at their work-base, fees are repaid through expenses. Mileage claims are reimbursed in line with HMRC guidelines.

– Enhanced Sick Pay: Enhanced sick pay scheme for all employees upon completion of their probationary period.

– Staff Recognition: Staff are regularly recognised for their work by the leadership team and their peers, via internal events, social media, and industry awards.

– Personal Development Programme: DMWS supports employee continuing professional development and training.

– Above all, being part of the DMWS team means that you are making a difference to the lives of those working on the frontline.

– Great training opportunities.

– £25 contribution towards eye tests and a contribution of £50 towards glasses. (As long as they are only needed for DSE use and not otherwise needed on a standard prescription).

– Enhanced maternity/paternity/adoption family friendly benefits.




For more information on the position please read Welfare Officer – Hospital Based








Applications close on 24th March 2026 – To apply please submit a CV and covering letter explaining why you would be a good fit for the role. Please remember to click on ‘upload’ otherwise we may not receive your attachments. Applicants must hold a full UK Driving Licence and have access to a vehicle. Applications will be considered as they are submitted. DMWS reserve the right to close the application process early.