Welfare Support to families at the Manchester Arena bombing
Our welfare officers are used to an emergency response environment because they have been providing a unique medical welfare service to the Armed Forces and emergency services at times of crisis for over 75 years. Our experience rooted in the operational area ensures we are always prepared to respond quickly as part of an integrated team to help when required.
We understand the pressures placed on operational staff; the Police, the Emergency Services and also the patients and families in the hospitals.
Our Manchester based welfare officers provided a service over helping people affected by the attack. We offered practical help and emotional support where it was needed. We supported front line staff police, fire, ambulance, A&E staff who were directly involved in attending and dealing with casualties as well as supporting the bereaved, the patients and their families.
DMWS welfare officers were on hand to help those dealing with the shock of such a bereavement, solving practical issues faced by patients away from home and in hospital recovering, releasing clinicians to do clinical work speeding up the triage and treatment of the injured. Our welfare service allowed members of the emergency services to find an experienced, impartial ear to unload about what they’d seen and heard during a highly intense and difficult period.